Est. September 2000

Hi, We're Viadon

A custom converter and masking supplier for powder coating, e-coating, anodizing, plating, and other finishing processes that continually strives for 100% customer satisfaction… every customer counts!

Whether your business is a house account or you have a specific sales person assigned to your account, you can take comfort in knowing that every one of us takes great pride in getting you what you need when you need it.

26+

Years in Business

0%

Employee Turnover

Same Day

Stock Shipping

In House

Slit & Die Cut Tapes

Our Promise

What's Important To Us

Customer Satisfaction

We value your business and will do whatever we can to keep you satisfied. Are you a current customer who has found a comparable product elsewhere for less? If so, contact us first to see if we can match our competitor’s price.

Reliability

With 0% employee turnover, you can rest assured your orders will be entered and filled by experienced employees. It is well-documented that customers experience a dip in their quality of service when they have vendors who have high employee turnover rates.

Fast Turnaround

We do our best to ship stock items same day - even if it means sales staff going out in the warehouse to get a last minute order ready for pickup 10 minutes before UPS arrives.

1st Ring Pickup

We almost always answer our phone on the first ring - got a question? Need to place an order? No maze of phone prompts to get a live person; we pick right up during business hours. Try it and see!

Prompt Email Responses

Ever sent an email and then.... never get a response? Not with Viadon! We respond to most emails in minutes - yes, that quickly in most cases. For questions, orders, or whatever - we will get back to you ASAP.

The People

Meet Our Team

The same dedicated team, year after year. That's how we deliver consistent quality.

Suzy Palmer

Suzy Palmer

Since 2000

Chief Operating Officer & Sales

Suzy co-founded Viadon in September 2000 and continues to bring energy, passion, and dedication to the company every day. With more than two decades of experience, she has built lasting relationships with customers, vendors, and colleagues, many of whom she proudly considers friends. She credits Viadon's success to the talented team she has worked alongside for years and feels fortunate to be part of such a committed and dynamic group. As Chief Operating Officer, Suzy is dedicated to driving operational excellence while supporting sustainable business practices that create long-term value for customers and employees. She believes responsible growth and thoughtful decision-making are essential to building a strong future for the company and its stakeholders. Outside of work, Suzy is an avid pickleball and tennis player and fan, spending time on the court several times each week. Having attended the US Open, Wimbledon and the Miami Open, she hopes to complete her Grand Slam spectator journey by visiting the Australian Open and Roland Garros. When she's not at Viadon or playing pickleball or tennis, she enjoys spending time with her family.

Dave Fuller

Dave Fuller

Since 2003

Engineering & Outside Sales

Dave has been with Viadon since April 2003. As our design engineer, his ability to problem-solve and “see” a custom part before it exists is crucial. A true jack-of-all-trades, he operates our plotter-cutter, maintains and optimizes our website, generates sales, and can expertly run every machine on the production floor. Outside of work, Dave is a lifelong amateur astronomer who loves observing the night sky, and he stays grounded by restoring part of his property to natural prairie. When he isn't stargazing or ripping up invasive plants, he enjoys playing bass and guitar as well as spending quality time with his wife, their children and grandchildren.

Stephanie Hanson

Stephanie Hanson

Since 2001

Office Manager & Inside Sales

Stephanie has been a valued member of the Viadon team since July 2001. With more than two decades of dedicated service, her commitment, reliability, and attention to detail help create a positive experience for both colleagues and customers alike. Outside of work, she enjoys spending quality time with her husband and 2 daughters, exploring new destinations and trying out new restaurants. One of her dreams is to travel throughout Europe—ideally on an adventure reminiscent of National Lampoon's European Vacation, but with far fewer mishaps. When she is not out and about, she can be found lounging at home with her 2 Boston Terriers.

Jose Cintora

Jose Cintora

Since 2000

Quality Control & Production

Jose is Viadon's second-longest-serving employee, having been with the company since November 2000. He is highly skilled in operating our slitter machinery, with the expertise to precisely cut a wide variety of tapes that require different technical specifications and slitting adjustments. Outside of work, Jose enjoys gardening during the growing season and is well known among his coworkers for sharing the fresh produce he harvests. He is also a fan of Mexican soccer and enjoys watching matches whenever he can. Most importantly, Jose loves spending time with his six grandchildren, who keep him busy and bring him great joy. His dedication, skill, and generosity have made him a valued member of the Viadon team.

Andy Dotson

Andy Dotson

Since 2001

Quality Control & Production

Since joining Viadon in November 2001, Andy has been a cornerstone of our production team. His expertise in operating our rotary press has enabled him to successfully manufacture some of our most intricate and demanding die-cut projects. Known for his precision, attention to detail, and dedication to quality, Andy consistently helps deliver exceptional results for our customers. When he’s not at work, Andy enjoys home improvement projects and has a passion for the film industry. He is also a proud husband and father of two, and values spending time with his family.

Dan Mason

Dan Mason

Since 2025

Warehouse & Production Manager

Dan joined Viadon in December 2025. He keeps our shop running efficiently, ensuring every project moves smoothly from production to completion. A craftsman at heart, Dan enjoys tackling hands-on projects in his free time. Among his many hobbies, he loves finding vintage tools to restore, add to his personal collection, or resell, combining his appreciation for quality craftsmanship with a passion for preserving the tools of the past.

Eric Bailey

Eric Bailey

Since 2026

Office Support

Eric joined Viadon in June 2026. His detail-oriented approach makes him a valuable asset in the office, while his willingness to explore new challenges serves him well in the shop, too. Outside of work, Eric and his family—including his wife and three children—stay active with a variety of interests, including karate, horseback riding, dance, and church activities. They also enjoy the simple pleasure of spending quality time with friends and family.

Ready to get started?

Let us help with your masking needs. Same-day shipping on stock items.