Vendor and customer information
• Viadon is a small business with a large building. All employees can easily maintain a distance of at least 6ft from each other in both our warehouse and office spaces.
• Viadon is an essential business. We proudly sell to almost every branch of the US Military, numerous branches of the US Government and other various essential businesses throughout the United States.
• What this means for you as our customer: We will be processing all RFQ’s, sample requests and orders in the same time manner as we were before COVID emerged. We do not foresee having to change this in the future. A member of our sales team is still answering our phone on the first ring while many other masking companies still have Customer Service Associates working from home.
With that being said, we want you to be aware of prudent precautions we are taking as well.
• We are monitoring the health of all employees. Sick employees are told to stay home.
• We have increased our cleaning procedures. All frequently touched objects and surfaces are cleaned on a regular basis.
• Sales employees are not going out on sales calls until further notice and vendor appointments are not accepted.
• We are not allowing the use of our rest rooms to anyone other than our employees, and the rest rooms are cleaned and sanitized regularly. Interaction with shipping company employees is done by using proper social distancing practices.
Thank you, and please stay safe and healhty.